We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website [www.mcsdigisign.com], our services, and digital signature certificate (DSC) issuance process.
1. Information We Collect
When you interact with our website or apply for a Digital Signature Certificate (DSC), we may collect the following information:
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Personal Information: Name, email address, phone number, PAN, Aadhaar, address, date of birth, and other identity documents required for DSC issuance.
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Business Information: Company name, registration details, Import Export Code (IEC), GSTIN, and other documents for organizational DSC.
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Technical Information: IP address, browser type, operating system, device details, and browsing data for website analytics.
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Communication Data: Emails, messages, and feedback you send to us through forms or support channels.
2. How We Use Your Information
We use your information for the following purposes:
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To process and issue Digital Signature Certificates (DSC).
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To verify your identity and complete eKYC (Electronic Know Your Customer) compliance.
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To provide customer support and respond to your queries.
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To send important updates, alerts, and service-related notifications.
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To improve our website, services, and security.
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To comply with legal obligations and government regulations.
3. Information Sharing & Disclosure
We do not sell or rent your personal data. However, we may share your information in the following cases:
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With Certifying Authorities (CAs) and government-approved agencies for DSC issuance.
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With regulatory bodies when legally required (e.g., IT Act 2000 compliance).
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With trusted third-party service providers who assist us in verification, hosting, or payment processing.
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In case of merger, acquisition, or transfer of business, where customer data may be part of the assets.
All third parties are bound by confidentiality and data protection agreements.
4. Data Security
We use strong encryption, secure servers, and industry-standard security measures to protect your information. Your DSC is stored securely in FIPS-certified USB tokens or other approved media to prevent unauthorized use.
5. Cookies & Tracking
Our website may use cookies and analytics tools to enhance user experience, analyze traffic, and improve services. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
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Access and review your personal data.
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Request corrections or updates to your information.
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Withdraw consent (where applicable).
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Request deletion of your data, subject to regulatory retention requirements.
To exercise these rights, please contact us at dsc@pearlinfo.in.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of such external sites.
8. Legal Compliance
MCS Digisign Solutions complies with the Information Technology Act, 2000, Indian IT Rules, and other applicable laws related to data privacy, security, and electronic records.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
MCS Digisign Solutions
602, Silicon Tower, B/h Samartheshwar Mahadev, Netaji Rd, Ahmedabad, Gujarat 380006
📞 +91 93740 77665
✉️ dsc@pearlinfo.in
